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      Back to home
      1. Knowledge Base
      2. FAQ
      • Latest Updates
        • Change Log
        • Release Information
        • General
        • Archive
      • Onboarding
        • Installation
        • SAP Preparation
        • Technical Explanation
        • Basics and Guides
      • zapAudit
        • Getting started
        • Functions and Operations
        • Indicators
        • Professional Judgement
        • Voucher and Licensing
      • zapCash
        • Getting Started
        • Functions and Operations
        • Professional Judgement
      • FAQ
      • Submit a ticket

      FAQ

      Common pitfalls, lost password, finding the logs and much more
      • An error occurred. What to do?
      • What are common pitfalls?
      • Missing configuration file
      • Data processing takes long
      • The software does not start / Login page is not available
      • Long loading times or the browser interface not responding
      • I lost my password
      • How to get the log files?
      • There are problems setting up the connection to the SAP System
      • The software crashes after a while on Windows Server 2016
      • My project is not working properly [zapAudit]
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