FAQ

Common pitfalls, lost password, finding the logs and much more

• An error occurred. What to do?
• What are common pitfalls?
• What to do if configuration file is missing
• Duration of data extraction and data processing zapAudit
• Blocked ports and missing read/write rights
• The software is frozen and not reacting
• How to reset the password
• How to get the log files?
• Causes for challenges by setting up the connection to the SAP System
• The software crashes after a while on Windows Server 2016
• The export and the search function in zapAudit is not working