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title: Product Description Team Werner + Wilma
description: Product Description Team Werner + Wilma | Knowledge Base - zapliance
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1. [Knowledge Base](https://knowledge.zapliance.com/)
2. [Product Descriptions](https://knowledge.zapliance.com/product-descriptions)
3. [Agentic Teams](https://knowledge.zapliance.com/product-descriptions#agentic-teams)

# Product Description Team Werner + Wilma

## Functionality and license coverage of the Agentic Team

| **SKU** | **Product Class** | **Version** | **Valid from** |
| --- | --- | --- | --- |
| TEAM-WEWI | Agentic Team | 2.2 | 12 October 2026 |

### 1. Overview and Product Role

The customer acquires a license to use Agentic Team Werner + Wilma within the contractually agreed scope. Werner performs customer-approved SAP data extraction, indicator-based processing, local machine-learning analysis, and result generation for one-off projects and continuous monitoring scenarios.

Wilma enables users to explore, interpret, prioritize, and follow up on analytical findings in a structured, chat-based workflow. She does not perform SAP data extraction or indicator-based processing herself. Instead, Wilma works exclusively on already extracted and prepared data and attachments stored in the project database, which she accesses via MCP. Every Wilma action is triggered by a user.

The Agentic Team operates within the compatible zapHome Platform selected in the Commercial Agreement. The compatible zapHome Platform must be deployed and operational before Team Werner + Wilma can be used.

The license includes only the items expressly identified as included in this Product Description, activated through the applicable Solution Bundle, and covered by the Commercial Agreement. Every Werner + Wilma Solution Bundle contains a Content Bundle defining the Download Plan, Processing Plan, Result Plan, and activated analytical capabilities used by Werner, as well as a Tool Bundle defining the activated MCP tools and capabilities used by Wilma. Technical availability alone does not establish license inclusion or activation.

---

### 2. Core Capabilities

- Customer-approved one-off or recurring SAP data extraction through read-only SAP RFC within the agreed data scope.
- Processing and structuring of extracted SAP data.
- Indicator-based analytics and local machine-learning analysis based on the activated Processing Plan.
- Generation of approved one-off or recurring results, including Power BI source files and supported export formats.
- Customer-tailored analytical logic and company-specific control configurations where activated through the applicable Solution Bundle and covered by the Commercial Agreement.
- User-triggered conversational analysis of prepared project results through Wilma, using the MCP tools activated by the applicable Tool Bundle.

This chapter refers to Section I of the General Terms and Conditions.

#### 2.1 General Capabilities of Werner

The following capabilities are included with Team Werner + Wilma and are available without activation through a Solution Bundle.

| **General Capability** | **Description** |
| --- | --- |
| **Web Application** | Central container-based deployment in the customer’s IT environment as component of zapHome; browser-based user access; German and English language support. |
| **Security** | Integrated role and permissions concept; password-protected installation; encrypted system database; project database with password encryption. |
| **User Creation** | Creation and management of user accounts. |
| **User Login with Optional Multi-Factor Authentication** | Authentication through login credentials with optional Multi-Factor Authentication. |
| **Password Reset on Login Screen** | Password reset directly from the login screen. |
| **Change of Login Credentials** | Modification of the email address and password used for authentication. |
| **Email Notifications for Project Status** | Automatic notifications about project status changes, completed activities, and processing errors. |
| **Application Log Download** | Download of application log files for troubleshooting, support, and audit purposes. |
| **Content Bundle Upload** | Upload of a Content Bundle (usually .zip file) provided by zapliance as part of a Solution Bundle. Activates the included project configuration, workspace, licenses, and capabilities. |

#### 2.2 Wilma's General Capabilities

The following capabilities are included with Team Werner + Wilma and are available without activation through a Solution Bundle.

| **General Capability** | **Description** |
| --- | --- |
| **Browser-based Chat Interface** | Web-based conversational interaction with Wilma, including support for multiple chat sessions. |
| **LibreChat User Management** | Creation and management of user accounts for access to Wilma. |
| **User Login with Optional Single Sign-On** | Authentication through user credentials with optional Single Sign-On. |
| **Prompt Library** | Creation, management, sharing, and execution of reusable prompts, including optional variables. |
| **Agent Builder and Agent Selection** | Creation, configuration, management, and selection of AI agents. |
| **MCP Slot Selection** | Use of connected MCP Servers within agents. |
| **File Upload in Chat Session** | Upload of documents and files for analysis within chat conversations. |
| **Chat History, Search, and Export** | Storage, retrieval, search, and export of chat sessions. |
| **Memory Management** | Creation, filtering, maintenance, and management of memory entries. |

#### 2.3 Solution Bundle-activated Capabilities

The following capabilities are available with Team Werner + Wilma only when activated through the applicable Solution Bundle and covered by the Commercial Agreement.

Capability descriptions and capability-specific cooperation obligations can be found in the applicable Solution Bundle Description.

**Legend:**

✅= Capability available for Team Werner + Wilma, subject to activation through the applicable Solution Bundle and coverage by the Commercial Agreement.

❌ = Cabapility not available for Team Werner + Wilma.

✅\* = Custom capability, available only if expressly included in the Commercial Agreement.

| **Capability** | **Used by** | **Available** |
| --- | --- | --- |
| **Management** |  |  |
| Workspace Management | Werner | ✅ |
| Workspace API Management | Werner | ✅ |
| Workspace User Management | Werner | ✅ |
| Project Creation | Werner | ✅ |
| Project Management | Werner | ✅ |
| Project Scheduler | Werner | ✅ |
| Database Management | Werner | ✅ |
| SAP Connection Management | Werner | ✅ |
| MCP Server Creation & Management | Werner | ✅ |
| **Data Extraction** |  |  |
| One-off Standard SAP Data Extraction (Standard Download Plan) | Werner | ✅ |
| Continuous Standard SAP Data Extraction (Standard Download Plan) | Werner | ✅ |
| One-off Custom SAP Data Extraction (Custom Download Plan) | Werner | ✅\* |
| Continuous Custom SAP Data Extraction (Custom Download Plan) | Werner | ✅\* |
| Batched SAP Attachment Download | Werner | ✅ |
| **Data Processing** |  |  |
| Process Labeling | Werner | ✅ |
| One-off Standard Indicator Processing (Standard Processing Plan) | Werner | ✅ |
| Continuous Standard Indicator Processing (Standard Processing Plan) | Werner | ✅ |
| One-off Custom Indicator Processing (Custom Processing Plan) | Werner | ✅\* |
| Continuous Custom Indicator Processing (Custom Processing Plan) | Werner | ✅\* |
| ML Algorithm-based Processing | Werner | ✅ |
| Batched SAP Data Processing | Werner | ✅ |
| Batched LLM Attachment Analysis | Werner | ✅ |
| LLM Data Analysis on Request | Wilma | ✅ |
| LLM Attachment Analysis on Request | Wilma | ✅ |
| Automatic Selection of MCP Tools | Wilma | ✅ |
| Custom MCP Tools | Wilma | ✅\* |
| **Output** |  |  |
| One-off Standard Outputs (Standard Result Plan) | Werner | ✅ |
| Continuous Standard Outputs (Standard Result Plan) | Werner | ✅ |
| One-off Custom Outputs (Custom Result Plan) | Werner | ✅\* |
| Continuous Custom Outputs (Custom Result Plan) | Werner | ✅\* |
| Power BI Templates (.pbit) | Werner | ✅ |
| Source Files for Power BI Dashboards (.parquet) | Werner | ✅ |
| Excel File per Indicator with Marked SAP Documents | Werner | ✅ |
| Pseudonymization of Results | Werner + Wilma | ✅ |
| **Interfaces** |  |  |
| Link to SAP Documents (Web GUI/Fiori) in Power BI Dashboards | Werner | ✅ |
| Link to SAP Documents (Web GUI/Fiori) in Chat on Request | Wilma | ✅ |
| Wilma Link in Power BI Dashboards | Werner | ✅ |
| Rest API Access | Werner | ✅\* |
| Result Transfer to MCP Server | Werner | ✅ |
| Web Search (via Azure OpenAI) |  | ❌ |
| VAT ID Validation (via Endpoint Connection) - BZSt & VIESS |  | ❌ |

---

### 3. License Coverage

License Coverage is determined exclusively by the items expressly included below, the Commercial Agreement and [zapliance's General Terms and Conditions (GT&Cs)](https://zapliance.com/en/gtc/). A capability is not included in the license merely because it is technically available to Team Werner + Wilma.

This chapter refers to Section VIII of the General Terms and Conditions.

#### 3.1 Included in the License

- Use of Team Werner + Wilma for the contractually agreed one-off or continuous project within the agreed Service Period.
- The general capabilities described in sections 2.1 and 2.2.
- The capabilities identified as available in section 2.3, only to the extent activated through the applicable Solution Bundle and covered by the Commercial Agreement.
- The fulfilment configuration defined by the selected Solution Bundle, including the applicable Content Bundle and Tool Bundle, but only to the extent covered by the Commercial Agreement.
- The agreed Service Start Date, Service Period, and, where applicable, Minimum Term.
- Team and Template Updates only within the applicable contractual entitlement.

A capability identified as available in section 2.3 forms part of the Werner + Wilma capability scope. The actual use of these capabilities depends on the selected Solution, Solution Bundle, Content Bundle, Tool Bundle and contractually agreed scope.

---

### 4. Prerequisites

- A compatible zapHome Platform must be separately commissioned, deployed, and operational.
- User access to the required components through a supported web browser must be available.
- The SAP systems required for RFC-based extraction must be available and accessible.
- The prerequisites specified for the selected Agentic Team Solution and Solution Bundle must be fulfilled.

Platform configuration, deployment requirements, supported deviations, approval-required scenarios, and Platform-related customer responsibilities are governed by the applicable Platform Product Description.

This chapter refers to Section IV of the General Terms and Conditions.

---

### 5. Compatibility

Team Werner + Wilma can be used with the Agentic Team Solutions listed below. The applicable Solution, Project Type, Platform, Solution Bundle, and Customer Success scope are selected and defined separately in the Commercial Agreement and the applicable Product Descriptions.

The standard Platform for Team Werner + Wilma is **zapHome onPrem AI (PLAT-OP AI)**. Other compatible Platform configurations must be expressly defined in the Commercial Agreement and supported by the applicable Solution and Solution Bundle.

| **Approved Solution** | **Project Type** |
| --- | --- |
| Continuous Auditing | Single Run |
| Continuous Control Monitoring | Continuous |
| Digital Audit Preparation | Single Run |
| Finance Benchmarking | Single Run |
| ICS Assessment | Single Run |
| Duplicate Payment Recovery | Single Run |
| VAT Recovery | Single Run |
| SAP Raw Data Export | Single Run |

---

### 6. Commercial Model and Contract Parameters

| **Parameter** | **Description** |
| --- | --- |
| **Product SKU** | Unique identifier of the product. |
| **Product Model** | Subscription or One-Off Fee. For Subscriptions, Sections II and VI of the General Terms and Conditions apply. One-Off Fee products do not constitute a subscription within the meaning of the General Terms and Conditions. |
| **Activation of Team Capabilities** | Agentic Team Capabilities made available through the selected Solution Bundle Voucher configuration. |
| **Voucher Service Period** | Recurring service period during which the customer is entitled to use the applicable product. The Voucher Service Period corresponds to the billing frequency and renews for each subsequent billing period, subject to the Minimum Term and termination provisions. |
| **Minimum Term** | Minimum contractual term applicable to the product. |
| **Invoicing** | Invoicing schedule applicable to the product. |
| **Team and Template Updates per Voucher Service Period** | The customer’s entitlement to receive available team and template updates during a Voucher Service Period. |
| **Deviation from zapliance standard** | Any approved deviation from the applicable zapliance standard configuration. |
| **Product Description** | Applicable Product Description referenced by the product position. |

---

7\. Contractual Basis

#### 7.1 Applicable Documents

- The Commercial Agreement.
- This Agentic Team Product Description.
- The applicable Platform Product Description.
- The applicable Agentic Team Solution Product Description.
- The applicable Solution Bundle Product Description.
- Any separately commissioned Customer Success or other service description.
- [The General Terms and Conditions (GT&Cs) of zapliance.](https://zapliance.com/en/gtc/)

#### 7.2 Contractual Precedence

In the event of a conflict, the order of precedence defined in the Commercial Agreement applies. If the Commercial Agreement does not define a specific order of precedence, the Commercial Agreement prevails over this Product Description and the GT&Cs.

- [Agentic Teams](https://knowledge.zapliance.com/agentic-teams)
- [Product Descriptions](https://knowledge.zapliance.com/product-descriptions#main-content)

    - [Platforms](https://knowledge.zapliance.com/product-descriptions#platforms)
    - [Agentic Teams](https://knowledge.zapliance.com/product-descriptions#agentic-teams)
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    - [Solution Bundles](https://knowledge.zapliance.com/product-descriptions#solution-bundles)
    - [Customer Success](https://knowledge.zapliance.com/product-descriptions#customer-success)
- [Technical Onboarding](https://knowledge.zapliance.com/technical-onboarding#main-content)

    - [zapHome](https://knowledge.zapliance.com/technical-onboarding#zaphome)
    - [Virtual Machine/Server](https://knowledge.zapliance.com/technical-onboarding#virtual-machine-server)
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    - [zapAnalytics Setup Guides](https://knowledge.zapliance.com/technical-onboarding#zapanalytics-setup-guides)
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    - [LibreChat Setup Guide](https://knowledge.zapliance.com/technical-onboarding#librechat-setup-guide)
    - [Microsoft Services Setup Guides](https://knowledge.zapliance.com/technical-onboarding#microsoft-services-setup-guides)
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- [Functional Onboarding](https://knowledge.zapliance.com/functional-onboarding#main-content)

    - [Project Workflows](https://knowledge.zapliance.com/functional-onboarding#project-workflows)
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    - [Wilma User Guides](https://knowledge.zapliance.com/functional-onboarding#wilma-user-guides)
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    - [Microsoft Services User Guides](https://knowledge.zapliance.com/functional-onboarding#microsoft-services-user-guides)
- [Governance Onboarding](https://knowledge.zapliance.com/governance-onboarding#main-content)

    - [General Governance Information](https://knowledge.zapliance.com/governance-onboarding#general-governance-information)
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