How to do a software update?

Things to know before updating your version.

The software does not have an auto-update function. You can either update the software by using the current installation path or in a new path.

1. Updating the software using the current installation path

  1. The newest version will be provided by the zapliance team. Just contact us here or write a mail to support@zapliance.com
  2. Shut down the software before updating it. De-register the windows service (e.g. C:\zapAudit\bin\RemoveWindowsService.bat)
  3. Run zapAuditSetup.exe or zapCashSetup.exe and select the path of the currently used version as the installation path (for instance, C:\Users\MyAccountName\zapAudit).
  4. Your SAP, analysis (professional judgements), log, and zapliance user data are unaffected by this.
  5. Only for custom configurations: 

    When installing the software, the software replaces /bin/service.bat and renames /conf/server.xml and /conf/web.xml files.

    You may have to edit these files again, after the installation. See below for more information.

  6. After that, you can start the software as usual. You may have to register the software as windows service again (More information ...)
  7. You can still access and use all old projects! The software is always backward-compatible.
  8. Check the changelog matrix of the current version. Decide which dataset you want to re-extract and -process to profit from all the new features and updates on indicators.

Only the software gets updated. The projects are still on the same version as the time the data were processed.

For advanced users: Custom configurations of the application server are renamed.

If you installed the Software as a Windows service or changed the configuration of the application server (e.g., web.xml, server.xml, service.bat, etc.), then please note that these files are renamed, and new default files are created.

You can identify your custom files by timestamp. Delete the new default generated file and re-rename your file (e.g., rename server_171020191041.xml to server.xml).

When registering the windows service, edit /bin/service.bat file for the memory allocation. See this page for windows service installation details.

2. Installation in a new installation path

  1. The newest version will be provided by the zapliance team. Just contact us here or write a mail to support@zapliance.com
  2. Make sure that all projects are completely activated.
  3. Shut down the software before updating it.
  4. Run zapAuditSetup.exe or zapCashSetup.exe and select the path of the currently used version as the installation path (for instance, C:\Users\MyAccountName\).
  5. Move the systemdb-file from your old software to the new installation directory
  6. And move the project folder from your old software to the new installation director
  7. After that, you can start the software as usual.

Please note: Updating the zap Audit software from and before version 2.5.x  to our newest version 2.6.x requires the user to reactivate all projects again.

No additional licenses are needed if the dataset has already been activated once.

More information on how to move Users and Projects to a new location.